FAQ - Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Credit Card Denied
- View Order/Update Account Info
- Shipping & Delivery
- Please read the approximate processing times for each product. The Place of origin is where the product will ship from. Most items will ship UPS Ground. We will forward tracking info when your order ships. In cases where you order multiple items separate tracking numbers will be sent and there may be different processing times
- We do not ship Outside the United States
- Privacy & Security
- We will never sell or give your personal information to an individual or company for the purpose of marketing or advertising.
- Returns & Replacements
- Returns of merchandise purchased from this website may be made within 30 days of receipt for a full refund of cost of the merchandise. You will need to email us to receive a return authorization #. The total of your return will be credited to the charge card that you used at the time of your purchase (minus shipping shipping charges). LrcRaceparts.com will cover all reasonable and customary ground shipping fees if the product was damaged, defective, or the wrong item was shipped.
- To avoid any additional fees, please include all original packing materials, manuals and accessories with the product.. All merchandise must be returned in its original packaging and in saleable condition. Wearable items must be unworn. We recommend you return items via UPS ground or insured USPS for proof of delivery.
- After receiving a Return Authorization, Returns should be sent back to: LrcRaceparts.com 301C NW 2nd Terrace , Oak Grove, MO 64075
- Ordering
- If you are a Wholesaler, Jobber or have your Track License, you will need to create an account to receive pricing based on your category
- Payment, Pricing & Promotions
- In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, LrcRaceparts.com shall have the right to refuse or cancel any orders placed for a product listed at the incorrect price. LrcRaceparts.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, LrcRaceparts.com shall immediately issue a credit to your credit card account in the amount of the incorrect transaction.
- Credit Card Denied
- Please make sure you use the exact billing address that is on your credit card. IF your card has been denied because of a mistake in the billing address, you will need to close your browser and start over. Your credit card company authorized this sale and they are "holding" funds back for us to retrieve. Because we did not authorize this sale, for security reasons, we can not retrieve these funds, and they will automatically "fall back" into your account, usually between 3 and 5 business days.
- View Order/Update Account Info
- You can View all of your account info including current order as well as order history by clicking on My Account. You can also edit your account info. To Enter your account "My Account" You will need a Cusomer account and you will need to be logged in.
